No, Twig Travel & Events does not make your reservations but we do provide you with all the necessary information (i.e. links, locations, hours and etc.) for you to do so.
~What if we have to cancel our trip after our purchase from Twig Travel & Events?
Unfortunately, due to the time and research, payment returned due to cancellation of travel plans is not available. You will still receive your requested package plan for you to use at a later date.
~Why can’t you guarantee all information?
Due to the constant changes in the travel and tourism sector, Twig Travel & Events is only able to provide you with the latest information. Unfortunate as it is, not all businesses disclose current or upcoming changes, but Twig Travel & Events does provide you with the most current available information, including links, hours and contact information.
~What if our details change after we purchase our package?
Twig Travel & Events will make every attempt to work with you factoring in when your order was placed and your new request. You may need to purchase the additional package Details.
~What is the difference between Twig Travel & Events and a Travel Agent (Agency)?
Twig Travel & Events does not make reservations. Twig Travel & Events works only for you and no other businesses. Twig Travel & Events is your Personal Consultant which gives you easy access to your requested plans.
~What exactly does Twig Travel & Events provide?
Based on your package choice/requests and the completions of your personalized questionnaire, you are provided with your personal travel itinerary which will include, but not limited to, daily itineraries, hotels/accommodations, locations, tourism information, area information, contact numbers, hours, and links to each.
These itineraries are individualized for each person or your group in your travel party based on your personal request and will be sent to you via the email provided within 7-14 business days unless additional request are made or any unforeseen acts of nature.
In event planning, you will receive close and personal attention to fulfill your request with outstanding service.
~What if I have further questions?
Please feel free to contact Twig Travel & Events at any time at: [email protected] or 616.690.1765. (To ensure delivery to your inbox, please add [email protected] to your mail account)